The staff and service at Mercure Cikni was very good, kind , patient and very helpful.
Some of the furniture in the room was dusty.
We had a few issues we weren’t happy with so manager gave us free lunch and a free taxi to the airport which we appreciated very much!
The breakfast was absolutely delicious with a huge variety of dishes around the South East Asia.
Supermarkets and the train station is less then a 10 minute walk
The first room they gave us was visibly dirty with hair on the floor and bits and pieces of trash on the carpet. The sheets were also stained and the bathroom was really dark. They only provided 1 set of toothbrush when there were 2 of us. Clearly this room was not made up thoroughly and was given to us. Went to the front desk to share about this and they were immediately apologetic and offered to change our room. The second room was cleaner but I wouldn’t say it’s the cleanest. There was grout and mildew in the shower area and shower head. Had to close my eyes to not think about it. Bathroom also had this odor coming from either the drainage or sink. It’s an okay hotel— value for money but would reconsider coming back here
Keira Shah
夫妻/情侶出遊
高級大床房
入住於2025年06月
2.5
評價於:2025年06月03日
We only stayed for just a night before catch our flighy back early in the morning. We have stayed many accors hotel before but this is the first time we experiencing a filthy toilet bowl. Lots of stain and dirts can be seen on the toilet cover and inside the bowl. Overall everything is ok.
The staff and service at Mercure Cikni was very good, kind , patient and very helpful.
Some of the furniture in the room was dusty.
We had a few issues we weren’t happy with so manager gave us free lunch and a free taxi to the airport which we appreciated very much!
The breakfast was absolutely delicious with a huge variety of dishes around the South East Asia.
Supermarkets and the train station is less then a 10 minute walk
The first room they gave us was visibly dirty with hair on the floor and bits and pieces of trash on the carpet. The sheets were also stained and the bathroom was really dark. They only provided 1 set of toothbrush when there were 2 of us. Clearly this room was not made up thoroughly and was given to us. Went to the front desk to share about this and they were immediately apologetic and offered to change our room. The second room was cleaner but I wouldn’t say it’s the cleanest. There was grout and mildew in the shower area and shower head. Had to close my eyes to not think about it. Bathroom also had this odor coming from either the drainage or sink. It’s an okay hotel— value for money but would reconsider coming back here
Keira Shah
夫妻/情侶出遊 高級大床房
入住於2025年06月
2.5
評價於:2025年06月03日
We only stayed for just a night before catch our flighy back early in the morning. We have stayed many accors hotel before but this is the first time we experiencing a filthy toilet bowl. Lots of stain and dirts can be seen on the toilet cover and inside the bowl. Overall everything is ok.
哩哩莉
商務出差
高級2張單人床房
入住於2025年05月
Cat9apple
好友出遊
高級大床房
入住於2025年06月
匿名用戶
商務出差
高級大床房
入住於2025年05月
Yanjiejie118
商務出差
高級大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
尊享大床房 禁菸
入住於2025年04月
Keira Shah
夫妻/情侶出遊
高級大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
高級大床房
入住於2024年09月
takicheng
商務出差
高級大床房
入住於2024年09月
‘@)-EmY—
商務出差
高級大床房
入住於2024年07月
Jingyixiaotianshi
商務出差
高級大床房
入住於2025年03月
哩哩莉
商務出差 高級2張單人床房
入住於2025年05月
Cat9apple
好友出遊 高級大床房
入住於2025年06月
匿名用戶
商務出差 高級大床房
入住於2025年05月
Yanjiejie118
商務出差 高級大床房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 尊享大床房 禁菸
入住於2025年04月
Keira Shah
夫妻/情侶出遊 高級大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 高級大床房
入住於2024年09月
takicheng
商務出差 高級大床房
入住於2024年09月
‘@)-EmY—
商務出差 高級大床房
入住於2024年07月
Jingyixiaotianshi
商務出差 高級大床房
入住於2025年03月